Return & Replacement
Return & Replacement Policy
Return Window
We accept returns within 30 days of receiving your order.
Eligibility
To qualify for a return or replacement, items must be:
- Unused and in original condition
- In the original packaging
- Accompanied by proof of purchase
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item. We'll arrange a replacement or refund.
Non-Returnable Items
The following items cannot be returned:
- Used products
- Gift cards
- Clearance or final sale items
- Personalized or customized products
Refunds
Once your return is received and inspected, your refund will be processed to your original payment method within 5–10 business days.
Return Shipping
If the return is due to our mistake (wrong or damaged item), we will cover the return shipping cost.
If you ordered the wrong item or changed your mind, the return shipping cost is the customer's responsibility.
Need Help?
If you have any questions regarding returns or replacements, please contact our support team through our Contact Us page.