Return & Replacement

Return & Replacement Policy

Return Window

We accept returns within 30 days of receiving your order.

Eligibility

To qualify for a return or replacement, items must be:

  • Unused and in original condition
  • In the original packaging
  • Accompanied by proof of purchase

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item. We'll arrange a replacement or refund.

Non-Returnable Items

The following items cannot be returned:

  • Used products
  • Gift cards
  • Clearance or final sale items
  • Personalized or customized products

Refunds

Once your return is received and inspected, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping

If the return is due to our mistake (wrong or damaged item), we will cover the return shipping cost.

If you ordered the wrong item or changed your mind, the return shipping cost is the customer's responsibility.

Need Help?

If you have any questions regarding returns or replacements, please contact our support team through our Contact Us page.